2019年10月17日 星期四

ERP導入過程的問題



  1. 害伯失去對原先資料擁有的權利 
  2. 害伯失敗           
  3. 想像自己可能被新系統綁住,而失去原先和社會的連結
  4. 安於現狀,懶得對“改變”給予回應。
  5. 害怕整個結構的改變
  6. 其他個或商業上的考量



面對這些人,通常會以下列幾種方式處理:

  1. 溝通從各種角度接近這些員工鼓勵並討論他們的困難
  2. 教育與訓練:企業可專門針對這些員工進行教育與訓練克服他們的困難
  3. 提供資訊:利用各種方法提供並解釋目前流程,以降低了解的困難度。
  4. 工作調整:使其工作與新系統無關。
解雇:這是個最下下策的方式,但也不能因極少的人數的人的頑劣拒絕,妨礙公司前進

[資料來源:]ERP企業資源規劃導論 / 中央大學管理學院ERP中心著, P.11-35

3 則留言:

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